COVID-19 SAFETY MEASURES:
Our COVID-19 safety plan is in line with current NSW Health Guidelines and includes measures such as:
- Pre-Screening patients prior to attendance and on arrival
- Temperature checks on entry
- Using contactless payments where possible
- Telehealth Consultations available
- Perspex safety screens at Reception and in Recovery
- Hand hygiene stations throughout the centre
- Comprehensive cleaning protocols in line with NSW Health requirements
- Isolation of staff, doctors and patients following respiratory infections in line with NSW Health Guidelines
PROCEDURES:
Reception Staff will contact you 3-4 days prior to your procedure to confirm your appointment and go through a pre-admission COVID-19 screening questionnaire.
If you have a procedure booked you must complete a COVID-19 Rapid Antigen Test (RAT) within the 24 hours prior to your procedure. If you are undergoing a colonoscopy, ensure you complete the RAT before starting your bowel preparation; if you test positive to COVID do not take the bowel prep.
You can obtain a RAT at your local pharmacy or the supermarket. You will need to show timestamped proof of a negative test result prior to entry.
We finalise procedure list times 48 hours in advance. Once your procedure time has been set, a member of the Reception team will contact you to let you know the time that you need to be at the Centre. One person may accompany you to the Reception area for drop off and pick up, but due to the restrictions, they will not be permitted to stay with you. Both you and your next-of-kin must wear a mask.
CONSULTATIONS:
In-person Consultations: If your consultation is face-to-face, the Centre is located at Level 1, 229 Great North Road, Five Dock. Information on parking and convenient bus services can be found in our Patient Information Booklet accessible via this link: https://centrefordigestivediseases.com/wp-content/uploads/2018/06/FM-105-Patient-Information-Booklet-V31.pdf
Please complete a RAT test on the day of your appointment and show a timestamped proof of a negative result for entry. You must wear a mask in the centre.
Telehealth Consultations: CDD uses Skype for telehealth appointments. Reception will be in contact with you prior to your appointment to get your Skype ID and arrange payment.
Preparing for your Telehealth appointment:
- Charge your device (mobile or laptop) so that you have sufficient battery power for the appointment,
- Prepare a quiet room for you have your telehealth appointment in privacy,
- Remember to have a pen and paper conveniently located so that you may write notes or important points during the consultation.
On the day of your appointment at the scheduled time:
- Stay near your device and ensure that you stay in an area that has good reception – our health professional will contact you.
- Please remember that we are a medical facility, so emergencies arise and cases can be complicated which may lead to delays with appointments.
NEW REFERRALS:
Prof Borody has limited availability. If you wish to be seen at the Centre, we highly recommend you consider the services provided by the other doctors at the Clinic. For full details, please see “Our Medical Team” under the ‘About’ drop down box.
Unfortunately, CDD is currently not accepting referrals for patients:
- From overseas
- Who are paediatrics (under 16 years of age)
- For treatment of Parkinson’s Disease, Autism or Multiple Sclerosis.
CONTACT DETAILS & RESCHEDULING YOUR APPOINTMENT:
Should you have any questions or wish to reschedule an upcoming appointment you can email us at: Reception@cdd.com.au. When emailing please include in the subject line your full name and scheduled appointment date.
CDD OPENING HOURS:
CDD Clinic is open for business; Monday, Tuesday, Thursday and Friday (7am – 5pm ) and Wednesday (8.30am – 1.30pm).